One2One GATs
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Frequently asked questions
What is the return policy?
Warranty and Return
We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 14 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!
Returnable Items
Items that can be returned/refunded or exchanged within 14 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn and unused item(s) that have not met your expectation within 14 days of receiving.
4.Other quality problems(non-subjective)
5.Package was seized by customs.
6.Serious defects(such as broken bottom,broken heel,severe unglued,serious off-line,etc)
Non-Returnable Items
We will not accept returns in the following conditions:
1. Items outside the 14 days warranty time-frame.
2. Washed, worn, used or misused items.
3.Ordered wrong shoe or wrong size
4.Provide wrong address make shipped failed
5.Click "ok" in QC pics link also confirm to ship,but can see there are some mistakes on QC pics.
Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
Is this a scam?
No, you get exactly what you see on the pictures and TikTok account, you will receive your GATs with a 100% certainty.
why are these reps so expensive?
Our GATs are made with the best quality to keep up with Maison Margiela’s reputation. We have tried to make a perfect replica for 2 years and now we have done it. These are the reasons for the price.
Discount code?
Follow and Dm us on TikTok to get the discount code😉